Why can't a team member record entries?
Check whether the draw is open, its closing time, and team member permissions
- Check that your team leader has opened this lottery type and draw for the shop. Following a lottery or adding a personal group does not open a draw.
- Check that the draw is still open and the closing time has not passed. After it closes, you cannot add or edit entries.
- Check the plan and team member permissions: Pro allows 5 members to record entries, excluding the owner. Pro Max has no member limit.
- Team members see only their own bills and totals. If you still cannot record entries, ask your team leader to check your membership status.
