Why can't a team member record entries?

Check whether the draw is open, its closing time, and team member permissions

  1. Check that your team leader has opened this lottery type and draw for the shop. Following a lottery or adding a personal group does not open a draw.
  2. Check that the draw is still open and the closing time has not passed. After it closes, you cannot add or edit entries.
  3. Check the plan and team member permissions: Pro allows 5 members to record entries, excluding the owner. Pro Max has no member limit.
  4. Team members see only their own bills and totals. If you still cannot record entries, ask your team leader to check your membership status.
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